Microsoft Business Applications

Microsoft Dynamics 365

A unified suite of intelligent CRM and ERP applications that connects your entire business — sales, service, finance, operations, and supply chain on a single, AI-powered Microsoft cloud platform.

One Platform. Every Business Function.

01

Customer Engagement

Sales, Customer Service, Customer Insights, Field Service — unified around every customer interaction.

02

Finance & Operations

Finance, Supply Chain Management, and Project Operations for end-to-end enterprise resource planning.

03

Business Central

An all-in-one ERP for small and mid-market businesses covering accounting, inventory, projects, and more.

04

AI & Copilot Built-in

Microsoft Copilot is embedded across every Dynamics 365 app, surfacing insights and automating tasks in real time.

Explore the Dynamics 365 Suite

Each application is purpose-built for a specific business function yet shares a common data model, security layer, and AI engine — so your teams always work from the same source of truth.

CRM · Sales

Dynamics 365 Sales

Empower your sales teams with AI-driven insights, relationship intelligence, and guided selling. Dynamics 365 Sales helps your people focus on the right deals at the right time and close faster.

  • Lead, opportunity & pipeline management
  • Copilot-generated meeting summaries & follow-ups
  • LinkedIn Sales Navigator integration
  • Sales forecasting & conversation intelligence
Get a Demo
Dynamics 365 Sales – AI-driven pipeline and opportunity management
CRM · Marketing & Data

Dynamics 365 Customer Insights

Unify customer data from every touchpoint into a 360° profile. Use built-in AI to predict churn, segment audiences, and orchestrate personalised journeys across email, web, and social channels.

  • Unified customer data platform (CDP)
  • AI-powered segmentation & predictions
  • Real-time personalised journey orchestration
  • Integration with Teams, Outlook & Power BI
Get a Demo
Dynamics 365 Customer Insights – unified customer data and journey orchestration
CRM · Service

Dynamics 365 Customer Service

Deliver exceptional service at scale with an omni-channel contact centre powered by AI. Copilot drafts responses, surfaces knowledge articles, and resolves issues before they reach a human agent.

  • Omni-channel (chat, email, voice, social)
  • AI Copilot for agent assist & auto-reply
  • Case management & SLA enforcement
  • Knowledge management & self-service portals
Get a Demo
Dynamics 365 Customer Service – omni-channel support powered by AI
ERP · Operations

Dynamics 365 Supply Chain Management

Build a resilient, agile supply chain with real-time visibility across procurement, inventory, warehousing, and logistics. Predictive insights anticipate disruptions before they occur.

  • Demand forecasting & inventory optimisation
  • Warehouse management system (WMS)
  • Procurement, vendor & contract management
  • IoT integration for real-time asset tracking
Get a Demo
Dynamics 365 Supply Chain Management – resilient supply chain operations
ERP · Finance

Dynamics 365 Finance

Accelerate financial close, automate accounts payable and receivable, and gain real-time visibility into global financial performance. AI flags anomalies and predicts cash flow — before they become problems.

  • General ledger, AP/AR & cash management
  • Multi-currency, multi-entity & IFRS/GAAP
  • AI-driven cash flow forecasting
  • Automated financial reporting & compliance
Get a Demo
Dynamics 365 Finance – intelligent global financial management
ERP · Projects

Dynamics 365 Project Operations

Connect your project-centric business from deal to delivery. Manage bids, resource scheduling, time and expense, and project accounting in one unified application built for Finance & Insurance firms.

  • Project planning, costing & budgeting
  • Resource management & capacity planning
  • Time, expense & project billing
  • Integration with Dynamics 365 Finance
Get a Demo
Dynamics 365 Project Operations – end-to-end project and resource management
ERP · SMB

Microsoft Dynamics 365 Business Central

An all-in-one cloud ERP designed for small and medium businesses. Business Central connects finance, sales, purchasing, inventory, manufacturing, and project management so every team works from the same data.

  • Full financial management & reporting
  • Sales order, purchase order & inventory
  • Manufacturing & job costing
  • Copilot for automated reconciliation & insights
Get a Demo
Microsoft Dynamics 365 Business Central – all-in-one ERP for SMBs

Dynamics 365 at the Centre of the Microsoft Stack

Dynamics 365 is built on Azure, connected to Microsoft 365, and extended through the Power Platform — giving every organisation a seamless path from data to insight to action.

Microsoft Copilot
  • Embedded in every app
  • Natural language queries
  • Automated summaries
  • Proactive suggestions
Power Platform
  • Power Apps (custom UI)
  • Power Automate (flows)
  • Power BI (analytics)
  • Copilot Studio (agents)
Microsoft Azure
  • Azure Data Lake
  • Azure OpenAI Service
  • Logic Apps & API Mgmt
  • Azure Service Bus
Microsoft 365
  • Outlook & Teams embed
  • SharePoint integration
  • Excel & Word add-ins
  • One-click meeting insights
Dataverse
  • Unified data model
  • Role-based security
  • API-first extensibility
  • Global compliance
Security & Compliance
  • Microsoft Entra ID
  • Zero Trust model
  • GDPR & ISO 27001
  • 99.9% uptime SLA

Ready to transform your business with Dynamics 365?

Whether you are starting fresh, migrating from an older CRM or ERP, or expanding an existing Dynamics 365 environment, TechVerge Systems has the expertise to get you there.